Post by account_disabled on Nov 29, 2023 6:01:13 GMT -6
How does Zoho CRM work? To begin our analysis, it is worth seeing how Zoho works in general and understanding what the main features of the system are. The idea here is not to delve into any specific resources, but to show you what CRM software offers. The good news is that, in this initial analysis, the information works in Zoho's favor. The list includes both the features that different types of customers like , as well as the attractions that those looking for more complex solutions like. Below we will tell you why Zoho CRM is a good option for your company! Performance in several countries The CRM market is very competitive. If it is not easy to win over users in one country, imagine in 20! Well, precisely, that is the number of countries in which Zoho CRM is compatible.
The list includes countries such as: USA, United Kingdom, China, France, Holland, Italy Argentina Phone Number List Colombia, Mexico, among others. Support in Spanish is a big draw, as many CRM platforms are only available in English, making life more difficult for companies that have a majority of employees who are not fluent in that language. 24-hour support (select territories only) Another feature of Zoho CRM is that the company has a support team ready to assist users 24 hours a day, Monday to Friday. The problem is that Latin American countries are not yet among those that have a specific team dedicated to providing this service. To alleviate this, the software has a knowledge base to facilitate the resolution of the most common problems and avoid gaps in customer service.
Flexible plans It is necessary to highlight that this is not exclusive to Zoho CRM, since most technology companies have already adopted the SaaS (Software as a Service) model, which works with the payment of subscriptions. But it's always nice to know that you don't have to pay for a feature package you'll never use. Each plan is made to meet a specific need that is directly linked to the pace of your business. Richness of resources and functions Zoho's functional structure is very broad. Just so you have an idea of the main system resources we can quote: Automation of the sales force; Account management; lead management ; sales forecast; productivity ; document library; advanced email features; social CRM ; sales tracking; mobile support.
The list includes countries such as: USA, United Kingdom, China, France, Holland, Italy Argentina Phone Number List Colombia, Mexico, among others. Support in Spanish is a big draw, as many CRM platforms are only available in English, making life more difficult for companies that have a majority of employees who are not fluent in that language. 24-hour support (select territories only) Another feature of Zoho CRM is that the company has a support team ready to assist users 24 hours a day, Monday to Friday. The problem is that Latin American countries are not yet among those that have a specific team dedicated to providing this service. To alleviate this, the software has a knowledge base to facilitate the resolution of the most common problems and avoid gaps in customer service.
Flexible plans It is necessary to highlight that this is not exclusive to Zoho CRM, since most technology companies have already adopted the SaaS (Software as a Service) model, which works with the payment of subscriptions. But it's always nice to know that you don't have to pay for a feature package you'll never use. Each plan is made to meet a specific need that is directly linked to the pace of your business. Richness of resources and functions Zoho's functional structure is very broad. Just so you have an idea of the main system resources we can quote: Automation of the sales force; Account management; lead management ; sales forecast; productivity ; document library; advanced email features; social CRM ; sales tracking; mobile support.