Post by habibkhan35 on May 15, 2024 22:12:59 GMT -6
What do you expect from me, this product and service?” , “What is your basic expectation for purchasing this product or service?” , “What benefit do you hope to see from this product or service?” It is necessary to ask questions such as these clearly and at the beginning of the conversation. If you understand the other party's expectations, you can start making persuasive sentences to convince them. If you ask this at the end of the conversation, you will have already spent all the bullets, you will be left with a dry expectation, but now you have a customer profile showing you the door. Therefore, at the beginning of our conversation, you should listen carefully and understand the other party's expectations. For example; You own a women's clothing store and sell clothes. A potential customer came in and is looking at the products around.
You, as a sales representative, approached him and want to increase his sales. “Ma'am, how Vatican City Email List can I help you?” You started communicating as follows. Customer: “I want a striped sweater made with natural products.” When he expresses a request like this, you can offer him many types of sweaters made of natural wool. If you don't really listen to him and offer him a polyester blouse, you will apply the wrong tactic and lose the customer. Build confidence through education. It should not be assumed that customers know best the product or service they will purchase. Whether you sell B2B, that is, to another commercial enterprise, or B2C, that is, to the end consumer, individuals and companies have a general idea about the products or services they want to buy. Having a general idea may not be enough because they may not know which product they need. At this point, it is in our hands to develop that idea, understand the need and have solutions to meet the need, and the most important and reliable way to do this is education.
If you sell B2B, you can educate your potential customers with your blog posts. Thus, you can provide free information without charging any fee. You can educate them with videos, catalogs, or even your proposal document. For example, let's say you are a B2B company selling machinery. Let this business sell machinery. When you include videos in the offer document on how that machine will be developed, its features, how it will be useful and how it produces different products, your customer will be educated. He understands more clearly how that product will be useful to him, and if it meets his needs, he moves towards making the purchase. Even if you are in a B2C business, that is, going directly to the end consumer, you can start training gradually. Let's say you entered a shoe store. You will buy shoes. The sales representative started a conversation with you.
You, as a sales representative, approached him and want to increase his sales. “Ma'am, how Vatican City Email List can I help you?” You started communicating as follows. Customer: “I want a striped sweater made with natural products.” When he expresses a request like this, you can offer him many types of sweaters made of natural wool. If you don't really listen to him and offer him a polyester blouse, you will apply the wrong tactic and lose the customer. Build confidence through education. It should not be assumed that customers know best the product or service they will purchase. Whether you sell B2B, that is, to another commercial enterprise, or B2C, that is, to the end consumer, individuals and companies have a general idea about the products or services they want to buy. Having a general idea may not be enough because they may not know which product they need. At this point, it is in our hands to develop that idea, understand the need and have solutions to meet the need, and the most important and reliable way to do this is education.
If you sell B2B, you can educate your potential customers with your blog posts. Thus, you can provide free information without charging any fee. You can educate them with videos, catalogs, or even your proposal document. For example, let's say you are a B2B company selling machinery. Let this business sell machinery. When you include videos in the offer document on how that machine will be developed, its features, how it will be useful and how it produces different products, your customer will be educated. He understands more clearly how that product will be useful to him, and if it meets his needs, he moves towards making the purchase. Even if you are in a B2C business, that is, going directly to the end consumer, you can start training gradually. Let's say you entered a shoe store. You will buy shoes. The sales representative started a conversation with you.